FREE 2-8 DAY SHIPPING
All orders are dispatched within 24 hours from our warehouse in the heart of Sydney. We know what it's like to wait weeks & weeks for online orders. Always shop Australian!
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Searching for the best? Here we are! 🇦🇺
We're a proud 100% Australian family-owned business, rooted in the heart of Sydney. We treasure positive reviews, loyal customers, and referrals – you are our lifeline. If an issue arises, count on us to make it right – refund, replacement, or exchange. YOUR HAPPINESS is our driving force and OUR #1 priority. Happiness guaranteed.
FREE 2-8 DAY SHIPPING
All orders are dispatched within 24 hours from our warehouse in the heart of Sydney. All orders are shipped via Australia Post and can be tracked to your door.
You're Covered By Our 90 Day Promise: Happiness Guaranteed
Try our Waffle Blanket risk-free for 90 days. If you don’t feel snug and refreshed, return it for a full refund. Experience the ultimate in cozy comfort, stress-free.
Your payment information is processed 100% securely. We do not store credit card details nor have access to your credit card information. Ecotoppers adheres to the highest standards of server compliance via our payment gateways.
Searching for the best? Here we are! 🇦🇺
We're a proud 100% Australian family-owned business, rooted in the heart of Sydney. We treasure positive reviews, loyal customers, and referrals – you are our lifeline. If an issue arises, count on us to make it right – refund, replacement, or exchange. YOUR HAPPINESS is our driving force and OUR #1 priority. Happiness guaranteed.
Our Priority is Your Happiness: Our Reputation Depends On It (Literally!)
We get it. Buying online can be stressful at times.
Our customers often used to ask us "What if my order arrives damaged", or "what if my order is lost?" - so to ensure you feel fully comfortable placing an order with us (which means becoming a part of the family) you are covered by our exclusive Shipping Protection Promise!
Simply inform our customer happiness team if you have any issues at all via emailing sarah@ecotoppers.com.au
When you shop with us, you become family - and we love our family.
SHIPPED FROM OUR WAREHOUSE IN THE HEART OF SYDNEY
At Eco Toppers we know the value of providing a speedy, hassle-free shipping experience.
We understand the faster you get your order, the quicker we get referrals - and we love free advertising.
This is why we only ever use the most reliable courier Australia has to offer: Australia Post.
AUSPOST STANDARD PARCEL (FREE)
Enjoy complimentary standard shipping on us on all orders. Estimated delivery times are as follows:
- NSW & ACT: 2-5 business days
- VIC: 3-6 business days
- SA: 4-8 business days
- QLD & TAS: 4-8 business days
- NT & WA: 5-8 business days
OPTION 2: AUSPOST EXPRESS PARCEL (1-3 DAYS)
For those who can't wait, our Express Parcel service guarantees your order will arrive in just 1-3 business days nationwide, for a flat rate of $14.99.
ORDER PROCESSING
Your order will be processed dispatched within 1 business day (24 hours) from our warehouse in the heart of Sydney.
SHIPPING PROTECTION
Live tracking and parcel insurance are included with every order, ensuring peace of mind as your order journeys to you.
HIGH DEMAND PERIODS SUCH AS CHIRSTMAS
Times given serve as an estimate only and are approximate figures from time of dispatch.
Please note: Most orders are shipped from our Sydney warehouses the following business day. During times of peak demand such as end of financial year, Black Friday, Cyber Monday, and the Christmas period this may increase to a 48 hour dispatch time.
Return Policy
Our #1 priority here is your happiness. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it.
Refund it.
Send you a new projector.
Whatever it takes. Just reach out to our Customer Happiness Team. We’re here for you. Happiness. Guaranteed.
Our policy lasts for 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.